Start a Challenge and upload your pack
This is where your evidence pack does its job. GOV.UK asks for your reason, your evidence, a supporting statement and a proposed rateable value.
- 1
Open the property, select its current valuation, open the “Checks” tab and choose “Start a challenge”.
- 2
Choose the reason: the valuation is wrong.
- 3
Upload your evidence: the evidence pack PDF, plus any photos and rent documents you have. All evidence must go in together.
- 4
Enter your proposed rateable value (page 1 of your pack) and the effective date.
- 5
Upload your supporting statement: the separate signed statement file from your case page.
- 6
Review everything and submit before your deadline.
- You can only submit further evidence later in exceptional circumstances, so include everything now.
- Remove any comparable you do not think is genuinely similar.
Based on GOV.UK guidance checked October 2026. GOV.UK screens change; if anything differs, follow GOV.UK. Not affiliated with the Valuation Office.