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Step 6 of 6 · Months, not weeks

After you challenge

The Valuation Office reviews your evidence and may contact you to discuss it.

  1. 1

    If they agree, they change the valuation and confirm in writing. Your council then recalculates your bill, backdated to the effective date.

  2. 2

    If they partly agree, they send an agreement form for you to accept or not.

  3. 3

    If you cannot agree, they issue a decision. You can appeal to the Valuation Tribunal.

  4. 4

    Record the outcome in your dashboard.

GOV.UK: Appeal the outcome
Tips
  • Reply to any request for information within the time they give, or the challenge may become invalid.
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Based on GOV.UK guidance checked October 2026. GOV.UK screens change; if anything differs, follow GOV.UK. Not affiliated with the Valuation Office.